On Oct 10, Mayor Joe Hogsett and the Indianapolis Metropolitan Police Department (IMPD) introduced new city services on my.indy.gov. These changes come as part of the continued “Shift Indy” initiative, a long-term project to drive government service forward and allow for greater transparency and access. The commonly-used services are the first to roll out from both IMPD and the Mayor’s Office.

The addition of these new services comes in advance of a full transition from indy.gov to my.indy.gov in 2018. On the Mayor’s Office page, residents will find a streamlined experience for requests pertaining to appearances and official documents. New features within IMPD include an updated “Send a Traffic Complaint” form, which addresses speeding and other traffic concerns, and an “Ask for Extra Patrols” form to request increased police presence within neighborhoods.

In addition to the launch of these services, the Information Services Agency is working daily to evaluate, update, and create new services. Indianapolis and Marion County residents should expect new service roll-outs and website enhancements on a quarterly basis. To avoid confusion during this time of transition, both the current indy.gov and the new my.indy.gov will live simultaneously as new services are rolled out and current content is redirected.